Our Hosted VoIP solution provides businesses with a simple and cost effective way to managed your Telephony. It provides flexibility and enables business growth. Not only does it mean you’re not tied to your desk anymore but it can be part of a Disaster Recovery plan and enable your business to function if Disaster were to strike. Key features with our VoIP solution include:
Enables pure flexibility, just needs an internet connection!
Port your existing Business Numbers/DDI’s
Call pick up, call return, call transfer, call waiting, caller ID, do not disturb, hunt groups and extension dialing all come as standard.
Have your Desk Phone linked to your mobile, great if you’re working mobile/abroad.
Get complete control of your telephone bill. No paying per minute.
Cloud Based recording available on our VoIP system, never worry about storage again, you specify the retention of call recordings.
Our VoIP platform is able to integrate with your existing applications such as your CRM, which enables such functions as click to dial.
Access to our dedicated Telephony Support Team! With you every step of the way.
We are able to provide Contact center solutions for you business ensuring that calls are handled and managed professionally and efficiently. Whether you need a Wallboard to keep an eye on staff utilization or to analyse call waiting times for customers calling in, we are able to build a solution for you. Features include:
Compared to ISDN, CloudIngen’s SIP Trunking Service is a more cost effective solution per channel, it also provides more flexibility where geographic numbers can be used. Installation and provisioning is vastly quicker and delivers a high resilient service.
Our SIP Trunking Service can be implemented into a small PBX with 2 channels or unlimited channels for a large enterprise & contact centres.
With SIP being a cheaper & more reliable alternative than ISDN, it can save you up to 50% on line rentals and 25% upwards on call costs.
Our SIP trunks have been tested and approved to interoperate with Skype for Business / Lync, providing the ability to connect to the platform and make external calls.
Here at cloudingen we understand that not every business is the same and sometimes for this reason we are able to offer bespoke Telephony Solutions. We are can work to your requirements and build a solution working with you from start to finish ensuring your requirements have been met.
Our solutions are fully supported so you do not have to worry about moves, additions and new starters, we will take care of it all for you.